Fight fraud with Smart 3-D Secure with PayPlug, you can take control of 3-D Secure with just one click. You can also benefit from Smart 3-D Secure technology and SSL secure payment in compliance with DSP2. 

During the payment you will be redirected to the Payplug site, indicate the relative information of your bank card, they will be transmitted to your bank, which will ask you to authenticate, either through your cell phone, by SMS, or by asking you to indicate personal information, that only you have.

Reason for payment failure - Credit card Visa / Mastercard

Most refused payments are associated with the following reasons:

"Customer's bank declined payment": Various causes are possible, but it is a decision of the customer's bank. In this situation, we recommend that you ask your bank advisor for more information.

"Transaction declined (limit exceeded)" or "Transaction declined by the authorization system": This reason for failure usually means that the spending limit on the card has been reached. In this situation, we recommend that you check your authorized spending limit or contact your bank advisor for more information.

"3-D Secure authentication failed": The 3-D Secure authentication was required to complete the payment but could not complete it. In this case, the difficulty is only on your side because 3-D Secure is managed entirely by the bank issuing the card. We recommend contacting your bank or trying with another card. The cause of this failure may be the following:

- Your card does not benefit from this feature. You did not fill in the code received by sms (for example, at the time of payment you did not have your phone on you).

- You waited too long before filling in the code (the 3-D Secure window remains open only for a few minutes).

- Your bank's 3-D Secure server is experiencing a temporary malfunction. You're using a banking application to validate the authentication but cannot get it to work or it is malfunctioning.

Paypal 

PayPal allows a company or a user with an email address to send and receive online payments conveniently and securely. The Paypal network builds on the existing financial infrastructure of bank accounts and cards to create a global solution for real-time payments.

Your bank details are stored in your Paypal account, allowing you to make online purchases more easily and quickly. You do not need to re-enter your information.

You can set up your account to pay with your card or bank account, and you can still use Paypal financing.

Paypal offers 100% protection against unauthorized payments from your account.

Payment by bank transfer

Bank details / IBAN
CLIMALED
47 RUE ALBERT
94500 CHAMPIGNY SUR MARNE

We aprecciate if you indicate in your bank transfer the order number associated. The order is taken into account after verification of the transfer by our bank.

Payment by check

Send your check by mail, accompanied by the summary of the order. The order is taken into account after verification of the check with our bank.

Along with the payment, we recommend that you send the CERFA for faster processing of your order.

Orders paid by bank or postal check will only be processed upon receipt of their respective payments.